Frequently asked questions

• What areas do you serve?

We currently serve Miami-Dade, Broward, and West Palm Beach.

• Do you offer delivery?

Yes! Free pickup is available in the Sunrise area, and delivery options are available throughout South Florida. Delivery fees vary based on location.

• What is required to book?

A 50% non-refundable deposit is required to secure your order and begin the design process.

• When does the design process begin?

Design work and mockups begin only after the initial deposit has been received.

• When is the final payment due?

Final payment is due 14 days before your wedding or event.

• What materials do you offer?

All collections include foam board signage. Acrylic, wood are available at an additional cost.

• Can I order individual items instead of a collection?

Yes! We offer individual signage pieces and floral rentals in addition to our collections.

• Do you offer custom designs?

Yes! We offer both collection-based designs and custom signage options. Fully custom requests may require an additional design fee.

• How many revisions are included?

Collections include a limited number of revisions to keep the process smooth and efficient. Additional revisions may be subject to an additional fee.

• Do you offer rush orders?

Rush orders may be accepted based on availability and are subject to an additional rush fee.

• Do you offer floral rentals?

Yes! Our floral rentals currently include either our white collection or green collection. Full floral styling upgrades are available at an additional cost.

• Do you offer setup services?

Setup services may be available upon request depending on the event location and setup needs.

• How far in advance should I book?

We recommend booking as early as possible to secure availability, especially during peak wedding season.

• Can I use one of your previous designs?

Absolutely! Couples can choose from our previous designs and customize names, colors, and event details.